Then we can tackle this right away and find out the Industry Email List problem.” Future sounds? “I was talking about it recently with our Customer Success Manager; webhooks could certainly be of interest to us as well. In the future, we want to find out Industry Email List whether we can easily connect this to the PostNL system, for example.” What makes chatbot Cabau special? Because the chatbot has been involved in the customer service team from Industry Email List day one, Cabau Lifestyle has been able to keep the small(er) customer service team. However, this does not detract from the personal touch.
The chatbot offers 24/7 help with easy Industry Email List questions, with a personal touch. You can make a chatbot very personal, and we did that!” says Tommy proudly. “Chatbot Cabau makes jokes and approaches the customer in a personal way Industry Email List with a specific tone of voice. For example, at the beginning of the conversation she asks the question: “Who do I have the pleasure of meeting?” The bit of personality makes the chatbot Industry Email List special. That is why this was also a requirement when we started building the chatbot. I think we were able to implement this well!
Available anywhere, anytime Chatbot Cabau speaks Industry Email List to the customer through various channels. She offers 24/7 the customer service that Cabau Lifestyle wants to offer the customer; After all, 50% of the questions come in after opening Industry Email List hours. When it comes to personal questions, chatbot Cabau works together with the customer service representative. “You're not just selling nutritional supplements, you're selling Industry Email List a lifestyle,” Tommy says. “That is why people also come up with personal questions for their specific situation, and that is difficult to fully tackle with AI.